Applying for a UK CAA medical:
Customer Portal & CELLMA guide
The CAA now manages all medical applications through its online Customer Portal. If it is your initial medical, or you would like to refresh your knowledge on the processes involved around CELLMA and the UK CAA portal, please see the below guide that we have created. Alternatively, you can follow the guide produced by the CAA by clicking here.
How to apply for a UK CAA medical
Initial medical applicants should follow the process starting at Step 1. Applicants attending a renewal or revalidation medical (i.e., those who have previously completed an initial UK CAA medical) should proceed from Step 3.
Step 1: Create a CAA Portal Account
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Register on the CAA Customer Portal and upload photo ID.
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The CAA will need to verify your identity (and this can take some time), so please do this well in advance.
Step 2: Request Access to Medical Services
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Log in to the portal and go to "Your Services."
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Under "Apply to Use These Services", request access to "Medical."
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Once approved, "Medical" will appear in your services list.
Step 3: Apply for Your Medical
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Open the Medical section and select "Apply for a medical."
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Choose the correct type (Class 1, Class 2, Class 3 or LAPL).
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Complete the online medical questionnaire (some fields may require entries even if they seem optional).
Note: This step does not book an appointment. It simply registers your application with the CAA.
Step 4: Pay the CAA Fee
Payment must be made before your medical can take place.
Important Information
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All steps above must be completed before your appointment, otherwise the medical cannot be performed.
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Take note of your UK CAA reference number.
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Portal registration and Medical access are only needed once.
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For future medicals, simply follow Steps 3 and 4.